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Shipping & Returns

Shipping & Returns

NadGlow offers dedicated shipping services for clinics and corporate clients, with close follow-up from order confirmation to delivery.

  • Within the same governorate: 1–3 business days.
  • Other governorates: 2–5 business days.

Shipping fees vary depending on the city and order size, and are communicated prior to order confirmation.

Clients receive full tracking information through our customer service team.

Returns or exchanges are accepted in the following cases:

  • Manufacturing defects.
  • Products received with damaged packaging.
  • Errors in product type or quantity.

Within 7 days from the date of receipt.

  • The product must be unused.
  • The packaging must be in its original condition.
  • A purchase invoice or order proof must be provided.

  • Used or opened products.
  • Products stored improperly within the clinic or center.

NadGlow is committed to processing all return requests promptly and professionally to ensure partner satisfaction

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